Frequently Asked Question
Where is Aeras Medical located?
(By Bus) Nearest bus stops - Bef AMK Ave 9 & Aft AMK Fire Stn
Which products come with warranty?
How do I know if my orders have been processed?
An email will be sent to you within 3 working days from date of purchase as confirmation of your order. Please contact us at +65 6752 0290 if you fail to receive a confirmation.
What are the available payment modes?
Paypal (online store)/Cash payment (S$) (Self-collection only).
Can I make payment by cash on delivery?
Unfortunately we do not accept cash on delivery. Payment by cash is only applicable for self-collection.
What happens if I experience problem purchasing from the website?
You can email us at: firstname.lastname@example.org to place your order. Payment can be done via cash upon delivery/self-collection.
Please furnish the following details to us if you want to order through email:
- 1) Buyer’s Name
- 2) Delivery/Self-collection
- i) Address (if you require delivery)
- 3) Contact Number
- 4) Product(s) you want to purchase and their quantity
- 5) Mode of payment
What are the delivery fees for local delivery?
When will my orders arrive for normal delivery?
Are there other options to collect my orders?
3 Ang Mo Kio Street 62 #06-20
Prior to collection of goods, please contact Aeras Medical at +65 6752 0290 for confirmation. Relevant cash payment or proof of purchase must be brought along to collect purchased goods.